According to Enlightened Art's website:
Our goal is to steer away from the "fast food" mentality that is plaguing the industry. We are a no attitude, No bull shop with honest, knowledagble staff who can address all of your questions and concerns with respect. We take care in assisting the customers to make the best decisions possible, and can arrange for consultations if necessary. We are a clean and sterile environment. All needles are single use, as is the pigment, and all the equipment is bagged and protected to prevent cross contamination. We will be more then happy to answer any questions on this matter as well.